Information on accessibility

Marc O'Polo Einzelhandels GmbH

Hofgartenstraße 1

83071 Stephanskirchen

Germany

Phone: +49 (0) 8036 - 90 0

The Marc O'Polo online shop offers a diverse selection of high-quality fashion and accessories. For the purposes of this accessibility statement, "goods" refers to all products that you can conveniently order and purchase online from Marc O'Polo.

Discover stylish clothing and accessories that you can easily add to your virtual shopping cart, order, and pay for. Our website features a clear header and footer menu. In the header menu, you'll find our collections sorted by category, allowing you to select your favorites. Each product is presented on a separate detail page with comprehensive information about its key features, availability, and price. From this page, you can add it directly to your virtual shopping cart.

Once you've selected a product, you can access your shopping cart via the header menu. Here, you can start and conveniently complete the order process, quickly receiving your purchases at home or having them delivered to one of our stores or a Packstation.

The accessibility requirements arise from Section 3 of the German Accessibility Strengthening Act (BFSG) in conjunction with Section 14 of the BFSG and the ordinance issued thereunder.

In accordance with Section 4 of the BFSG, this website implements the requirements of the harmonized standard (EN) 301 549.

The BFSG implements EU Directive 2019/882 on accessibility requirements for products and services.

Our online shop is classified as an "electronic commerce service" and features electronic ordering and payment options. Special legal accessibility requirements apply based on the Web Content Accessibility Guidelines (WCAG) Version 2.2 at Level AA.

Specifically, the following measures have been implemented to meet accessibility requirements:

Our websites have been revised and designed to be accessible, intuitive, understandable, and reliable for all users.

Our digital offerings are designed to be usable by people with physical, sensory, or cognitive impairments.

We pay particular attention to the following aspects:

Content is understandable even without color recognition, and visual information such as controls are provided with text alternatives to facilitate access for visually impaired people.

Using our services does not require hearing, so even people with hearing impairments can shop without difficulty.

Operation is possible without precise hand movements or the exertion of particular force, which is particularly important for people with motor disabilities.

We deliberately avoid visual effects that could negatively affect sensitive individuals, such as those with light sensitivity.

Furthermore, we subject our digital applications to quality assurance to ensure that they comply with legal requirements and are continuously improved in terms of usability for everyone.

We strive to make our online shop as usable as possible for all users. If you notice any content that is not accessible, you can inform us at any time at support@helpall0rder.com Your feedback helps us ensure an inclusive shopping experience for everyone.

The "Market Surveillance Authority of the States for the Accessibility of Products and Services" (MLBF) is responsible for verifying compliance with accessibility requirements and has the following office:

MLBF (under construction)

c/o Ministry of Labour, Social Affairs, Health and Equality of the State of Saxony-Anhalt

PO Box 39 11 55

39135 Magdeburg

Phone 0391 567-6970

Email support@helpall0rder.com